Handle Peak Trade Certificate Volumes without Adding Resources

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Challenge Manual, Error-Prone, and Complex Trade Document Handling

A leading financial institution, acting as a custodian, faced significant challenges managing daily trade documents-purchases, sales, interest payments, and dividends. Each document came with annexures summarizing transaction details. Volumes fluctuated from 10 to 200+ documents daily, creating a pressing need for speed, accuracy, and efficiency.

Key challenges included

Manual workload

Teams spent hours reviewing documents, extracting information, preparing reports, and entering data into core systems.

Validation complexity

Each document required cross-checking annexures against detailed data. Discrepancies demanded extra effort, slowing approvals.

Varied document types

Different transaction types required extracting specific information, making consistency and accuracy difficult.

Scalability limits

Rising volumes caused backlogs and delays, reducing overall productivity.

High risk of errors

Manual processes increased mistakes, impacting compliance and operational efficiency.

Solution Accelerate Trade Certificates Processing with AI

The financial institution deployed Marvel.ai, our AI-first, Cloud-native, and CX-centric Business Transformation Engine, to streamline trade document processing and improve accuracy. By digitizing, analyzing, and validating high-volume documents, it enables scalable operations without adding resources.

Key capabilities included

  • Automated data capture Detects and categorizes information across multiple document types.
  • Validation support Flags mismatches so staff can focus only on exceptions.
  • Workflow management Moves documents smoothly through approvals and exception handling.
  • Scalability Handles fluctuating volumes without additional staff.
  • Compliance-ready Maintains accurate audit trails for regulatory confidence.

By automating repetitive tasks, Marvel.ai allows staff to focus on higher-value work while ensuring accuracy and consistency.

Business Impact Faster, Accurate, and Scalable Processing

Speed

Tasks that took hours now complete in minutes.

Operational efficiency

Processes both low and high volumes without extra resources.

Accuracy

Reduces errors for reliable document handling.

Compliance and risk management

Flags discrepancies and maintains audit trails.

Effort reduction

Minimizes manual labor, freeing staff for strategic tasks.

Cost efficiency

Lowers operational costs by reducing reliance on a large team.

Ready to Start Your Transformation Journey?

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