Transform Your Claims Process 5x Faster Motor Claims Assessment with AI

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Challenge Manual Claims Assessment Slowing Down Operations

The insurer faced significant challenges during motor claims processing:

Time-intensive workload

Each workshop invoice and parts & labour record took nearly 20 minutes to assess manually.

High error rate

Manual entry created inaccuracies that compromised claim settlements.

Scalability limits

Growing claim volumes made it difficult to scale without adding more manpower.

Reputation risks

Delays and errors led to disputes with policyholders and a weaker settlement ratio.

Solution AI-Driven Claims Intelligence with Marvel.ai

The insurer adopted Marvel.ai, our AI-first, Cloud-native, and CX-centric Business Transformation Engine, seamlessly integrated into their claims and back-office systems, transforming assessments from minutes to seconds.

  • Smart data extraction Pulled parts and labour data from multiple invoices with >98% accuracy.
  • Error flagging Automatically highlighted inconsistencies for human review.
  • Automated reporting Generated detailed assessment reports in the required format instantly.
  • Human-in-the-loop Enabled intervention only when exceptions were detected.

Business Impact Faster Processing, Lower Costs, Happier Customers

5X

claims assessments.

>98%

accuracy in data validation.

100%

Accuracy in trained data models

67%

Reduced operational costs

Early fraud detection
Faster claims settlements
Ready to Start Your Transformation Journey?

Join the companies that chose transformation over stagnation. Marvel.ai isn't just a platform—it's your revolution catalyst. The future of business transformation starts with a single decision.